Whole Family Psychotherapy

Privacy Statement

Our Privacy Commitment to You

We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. The types of personal health information we collect may include your name, date of birth, health history, OHIP number and records of the care provided to you. We collect, use and disclose personal health information for the following purposes:

  • to provide clinical therapy services to our clients
  • to conduct quality improvement and risk management activities
  • to obtain payment from you for services provided (or your insurer)
  • to comply with our regulatory obligations as outlined by the Ontario College of Social Workers and Social Service Workers (OCSWSSW) 
  • to teach students and to provide continuing education to our staff
  • to advise clients about special events or opportunities (But we will always obtain express consent to do so)
  • to fundraise for our organization (but you may opt-out of receiving fundraising solicitations by contacting us at the address below)
  • for other purposes permitted by law

We will collect, use and disclose only as much personal health information as is needed to achieve these purposes. You can withhold or withdraw your consent to the collection, use or disclosure of your personal health information by contacting us (details below).

Access to Health Records

You have the right to seek access to your health records that we keep and to ask us to correct a record if you believe it is inaccurate or incomplete. Please contact us for more information.

Security & Bot Protection

We use Google reCAPTCHA to prevent spam and abuse. As the website owner, we are the Data Controller for this security data (such as IP addresses), which is processed by our technical service providers and Google strictly for security purposes. This data is not used for advertising. For details, see the Google Cloud Data Processing Addendum.

Questions or Concerns?

If you have questions or want to make a complaint about our privacy practices, please contact: Christina Page, Owner of Whole Family Psychotherapy at: christina.page@wholefamilypsychotherapy.com You also have the right to complain to the Information and Privacy Commissioner of Ontario at the address below if you have concerns about our privacy practices or how your personal health information has been handled: Information and Privacy Commissioner/Ontario  2 Bloor Street East, Suite 1400 Toronto, Ontario M4W 1A8 Telephone: Toronto Area (416/local 905): (416) 326-3333 Long Distance: 1 (800) 387-0073 (within Ontario) TDD/TTY: (416) 325-7539 FAX: (416) 325-9195 www.ipc.on.ca